Documents can attach to an email as usual but are unable to be opened, - Microsoft Community

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split thread.

facing similar issue after updating macbook air 10.13.2 , using outlook mac 2011 version 14.7.7 (179905).

documents can attach email usual unable opened, previewed, or 'shown in finder.' is, until draft saved. it's if outlook attempting reference temporary (draft) file location before draft saved. i'll bookmark thread hopeful resolution telling clients save draft prior previewing attachments nuisance.

hi bernard,

 

if account office 365 account, try in owa (outlook web app) see whether same error. if account not office 365 account, try in web of account.

 

we can “preview”, or “open” attachment before send email in outlook mac.

 

is “preview” or “open” button missing, or button doesn’t work? please provide scree shot of issue further investigate.

 

actually, after october 10, 2017, office mac 2011 no longer receive bug fixes , security updates, suggest upgrade  outlook mac 2016 better customer experience.

 

regards,

gorden



Office / Outlook / Mac / Office 2011 for Mac



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