I opened my hotmail today and my Alias email is missing as well as - Microsoft Community

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03-dec-2017: of important emails go alias email. opened hotmail today , missing! many of created folders , random "conversation history' has appeared in folders did not create! not good.

i need check emails go alias email address it's no seen, , important folders missing! how dare muck people this?! log in hotmail account regularly, may have been few days ago had logged in last , ok. today not ok. please reinstate created folders (these important) , alias email address (equally important). fyi- both alias , login email end in hotmail.com. please fix immediately! i've had select closest related 'category', 'topic' , 'sub-topic', in selections below, issue/s not available options pick from.

hi stefanie,

changes on emails settings 1 of possible reasons why issue happening. need additional information resolve concern. kindly answer following questions below:

  • are using outlook 2016 app or outlook.com website sign in account?
  • what troubleshooting steps have done far?

in meantime, recommend logging hotmail account using link and see if helps.

we'll keep eye out response.



Outlook.com / Email / Managing email folders



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