Microsoft Outlook 2013 will not open. - Microsoft Community

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microsoft outlook 2013 not open. error message cannot open ost file. prior outlook had frozen while viewing email, , clicked shutdown, , clicked cancel while attempting recovery. have telstra bigpond internet service , email account. followed ms online instructions recreate new ost file (suspecting corruption) by firstly delete original file (kept copy elsewhere) , have outlook recreate it. created new 0 content file, did not work, still got same error message when trying open outlook.  tried scanpst.exe repair original ost file.  found errors , repaired file, but still got same error message when tried open outlook. any help appreciated.  

hi phillip,

common reasons why cannot open .ost files in outlook corrupted system files or file damaged. since you've done using inbox repair tool (scanpst.exe), recommend following steps provided on article on how repair outlook data files.

let know if above solutions work or if need additional assistance.


Office / Outlook / Windows 8 / Office 2013



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