Sync Problem with Folder - Microsoft Community

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i have application installed on 2 computers automatically creates folders/files in documents location. after upgrading application on both computers, onedrive on second computer showed error due folder existing online. when click resolve issue, told me rename folder keep both local , online versions or delete local version download online version. renamed folder, online folder not download. have shutdown , rebooted both computers no avail. renamed folder shows on first computer. when download online folder , copy documents, error occurs again, prompting me rename or delete folder.

how resolve this?

1st computer

windows 10

2nd computer

windows 10 pro

i followed steps below reset onedrive, had manually restart when did not automatically restart after 10 minutes.

  1. press windows key. ...
  2. in run window, enter: %localappdata%\microsoft\onedrive\onedrive.exe /reset.
  3. click ok.
  4. make sure onedrive icon in notification area of taskbar disappears , re-appears after minute or two.

i had deselect folders in sync settings again prevent entire photo library downloading laptop.



OneDrive / Working with files and folders on OneDrive / Adding and removing files and folders / OneDrive in Windows 10



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