Problems since getting forwarded encrypted email - Microsoft Community

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hi there,

recently received email encrypted service, protonmail. able read without needing password , able forward mother. since opened email has not been able use outlook account @ all.

any idea why or can do?

thanks,

jenny

hi jenny,

when forward encrypted email account, email no longer encrypted , can access email right away. regarding concern, need identify if issue has email forwarded. kindly provide following information:

  • does mother accessing account online @ outlook.com, or using outlook app on computer?
  • did receives error message when trying open account
  • what actions have tried far?


Outlook.com / Email / Sending, receiving, and reading email



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