Has anyone else experienced problems accessing their Hotmail or - Microsoft Community

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i have been unable access account 5 days now.  there no way contact microsoft other automated (and useless) support.  i can't find phone number anywhere - or place send e-mail support.  i need access account , important info , don't care microsoft does.

***post moved moderator appropriate forum category.***

hi elsa,

one of possible causes why can't access account because forgot password or have not accessed account more year. suggest reset password on link.

you may contact our answer desk team on link.

do let know if have other concerns.



Outlook.com / Security, privacy, and accounts / Other



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