lost file - Microsoft Community

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i wanted save e-mail. created folder , sent e-mail. no folder created , e-mail has gone??

moved from:  outlook.com / email / searching email

hi,

there number of reasons why you're encountering issue creating folder in outlook.com. there either setting needs configured or folder must created again. we'd know how account configured. using pop3, imap, or exchange server? also, using outlook web app or outlook desktop app?

in meantime, suggest try access account on different web browser , try create folder there.

we'll waiting response.



Outlook.com / Email / Managing email folders



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