unable to create a document - Microsoft Community

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bought laptop hp 4 months ago, created documents, did lesson plans etc. no cannot create document  always reverts office or word 2016 , says must purchase???? happened 

did purchase office?

have activated office installation?

see:

https://support.office.com/en-us/article/activate-office-365-office-2016-or-office-2013-1144e0de-e849-496e-8e33-ed6fb1b34202



Office / Word / Windows 10 / Office 2010



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