Getting error "There is a problem with the selected printer. You - Microsoft Community

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split thread.

i have same problem.

when select file / print, following error: "there problem selected printer. might need reinstall printer. try again, or use different printer."

this dell laptop running windows 10 pro. far i've tried:

- rename outlprnt file (doesn't recreated)
- upgrading office 2013 h+b 2016 (o365 business premium)

- uninstall office using 'easy fix' tool , reinstalling

- wiping user account , recreating it

- uninstall oem printer drivers , use "microsoft print pdf" testing

nothing has worked far. issue has come during testing not being able send html signatures - not sure how / if relates.

any updates / feedback appreciated.

thanks.

moved from: office/outlook/windows 10/office 2016

post split moderator appropriate forum category

[ moved from: office / outlook / windows 10 / office 2016 ]

hi corey haecker,

may know if happens outlook? please check if can print file other applications, such word or notepad.

you can try perform clean boot windows check if issue persists. , can change printer check outcome. (under file > print > print options)

besides, if issue happens outlook, please let know if happens , provide outlook version us. 

thanks,

iry

 



Office / Outlook / Windows 10 / Office 365 for business



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