Video not playing in OneDrive for Android - Microsoft Community


when in onedrive app on samsung s7 phone, can see video , select it, , comes still full screen "play" button in middle.  once select play, video black screen , can hear audio.  have cleared cache, , reinstalled app, same thing.   have issue before?

***subject edited clarity moderator.***

hi scott,

since you've done of basic troubleshooting steps fix issue, suggest refer manufacturer of device samsung. update device might needed have application working properly.

regards.



OneDrive / Working with files and folders on OneDrive / Editing and viewing files and folders / OneDrive App for Android



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