Since recent Windows 10 update my MS Office 365 (Word, Excel) - Microsoft Community


hi there,

i asked create new thread rather continue previous one.  title suggests, after recent (massive) windows 10 update ms word (office 365 - home) keeps crashing.  won't let me insert picture document , won't let me 'save as' (i believe same excel).  freezes, goes blank screen , gives options try to retrieve or close program.  if select 'retrieve' it generates error message - see below.  outlook seems working ok though.

i have tried update office, have current version, isn't available me.  i've tried repair office - no luck there either.  please help.  has been going on 2 weeks now!

i need instruction if need me send video of happens xbox not capture whole screen!

don't know if relevant but microsoft edge no longer works - starts up, freezes, shuts down.  i've had revert internet explorer send this.

regards,

ian

we appreciate updates providing us. since still having same issue, still need perform other steps resolve it. asking access link , perform suggestion 3 , 4 made tiero chi. kindly check if steps provided applicable on end. if doesn't work, may try steps mentioned nigelshires.

update results further assistance.

thank you.



Office / Word / Windows 10 / Office 365 Home



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