Outlook.com email not loading in Firefox - Microsoft Community

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it's been  few days since can no longer load outlook.com email in firefox.

address is: https://outlook.live.com/owa/

the progress bar goes way end stays there forever:

                                          opening mailbox...

i have no problem other browsers. use last version of firefox, 54.0.1.

i have cleaned history, tried open bookmark, not bookmark, etc.

nothing.

any ideas? thank you.

hello,

just confirm, experience same concern if use old outlook url? (https://mail.live.com/)

also, encounter same concern if open browser in safe mode or if plug-ins disabled, or if create new browser profile? if still having concerns after performing these steps, recommend communicate browser's support team further review.

should have other questions, feel free reply on thread.



Outlook.com / Email / Sending, receiving, and reading email



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