Facing error while deleting lists "List cannot be deleted while on - Microsoft Community

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we facing issue while trying delete list or library says "list cannot deleted while on hold or retention policy."

although, there no configured retention or hold policy. list new there no chances of item on hold.

hi,

 

please follow steps below see if there case created in ediscovery.

  1. with admin credentials, sign in office 365 portal.
  2. click admin>admin centers> security & compliance> search & investigation.
  3. click ediscovery, check if have created case.
  4. if see case, click open

 

    5. under hold, check if see site.

 

meanwhile, please confirm if have ediscovery site created in sharepoint online admin center.

 

additionally, please provide following information:

  1. are unable delete specific list in sharepoint online site?
  2. please check if can delete other list.
  3. please provide screenshot of error when delete list.

thanks,

neha



Office / SharePoint Online / Windows other / Office 365 for business



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