Outlook emailed turned into weird characters - Microsoft Community

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sent email using outlook. message set not forward. entire email texts converted strange characters. when select text, show font type of microsoft jhenghei... can't change font else. please help. 

hi yk_711,

for situation , suggest try  the following:

  1. please set font format new mail messages.  open file>option>mail>stationery , fonts…>new mail messages>font
  2. update outlook .and if issue persists ,please provide outlook version. 

besides , please provide small video issue via private message.

thanks,

huni



Office / Outlook / Windows 10 / Office 365 for business



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