cant sync email - Microsoft Community

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email wont sync , message email not available

hi sheila,

synchronization of email folders possible if email account setup either imap/exchange active sync or of exchange server. better assist you, we'd ask following questions:

  • which email client using?
  • which office version using? follow steps in link find out.
  • how email account setup on outlook (pop3/imap/exchange active sync or exchange server)?
  • which email folders trying synchronize?

we forward response.



Office / Outlook / Windows 8



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