OUTLOOK 2016 JUNK MAIL - Microsoft Community

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i using outlook 2016 on windows 10 , junk mail filter no longer doing anything.

it working , not stop when address has been added junk mail list.

all of windows updates installed, outlook updates installed, junk mail filter options set high.

i junk mail sorts of places, how grow 3" taller in week, woodworking projects , shopping lists.

please solve this

thank you

hi dean,

sometimes may appear junk email filter in outlook not working because sender of these emails uses new email address different 1 added blocked senders list. example, email blocked example@outlook.com, sender of email uses exampie@outlook.com (where l in example is capital i). system won't recognize spam , email directly go inbox. if not case, let isolate issue more can provide effective troubleshooting steps. kindly answer following questions:

  • were there changes made on computer settings prior issue?
  • what email protocol?
  • what email domain?
  • is issue present on email domain online (via browser)?

we forward response.



Office / Outlook / Windows 10 / Office 2016



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