Mail receiving down? - Microsoft Community

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is mail receiving not working @ moment? using hotmail account , i've not been able receive emails (both web , client) since few hours ago.

hi,

there different reasons why cannot receive emails. it's possible has credentials or account settings. better isolate email concern, we’d know following:

  • when did issue start?
  • have made changes account settings prior issue?
  • have checked account settings correct?
  • what email server type using, pop3, imap, or microsoft exchange?
  • is happening on incoming mails?
  • are getting error codes or messages? if yes, send screenshot.

in meantime, check service health status of outlook.com here may server issue. can refer support article more information on how resolve type of email issue.

we forward hearing you.



Outlook.com / Email / Sending, receiving, and reading email



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