Emails Over 60 days Old are not Accessible - Microsoft Community

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on laptop (but not pc), emails in inbox (windows 10) can viewed/accessed 60 days.  i have not deleted them--they not show up in inbox longer that.  where did go? need access of these emails , cannot figure out how so.  

an earlier question , thread of discussion on exact topic occurred on site in 2013, did not find response resolve problem.  help!

hi barbara,

there lot of factors need consider can contribute on concern. please provide information below can assist effectively:

  • are using outlook app or outlook.com in accessing account?
  • when did issue occurs?

meanwhile, recommend following steps provided on link on how restore deleted messages in outlook.

also, suggest checking article more information regarding inbox rules in outlook might resolve concern.

we're looking forward response.



Outlook.com / Email / Sending, receiving, and reading email



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