Error in outlook - Microsoft Community

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i m using outlook 2016. when tried , particular mail showing error given below:

i using outlook 2016 , working when tried 1 particular mail showing error on particular mail other mails working fine.

kindly, me resolve issue.

 problem event name: appcrash
  application name: outlook.exe
  application version: 16.0.7766.2096
  application timestamp: 595d5633
  fault module name: wwlib.dll
  fault module version: 16.0.7766.4861
  fault module timestamp: 595a6312
  exception code: c0000005
  exception offset: 0103d0b4
  os version: 6.1.7601.2.1.0.256.1
  locale id: 16393

additional information problem:
  lcid: 1033
  skulcid: 1033

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***post moved moderator appropriate forum category.***

hi sagar,

there several reasons why outlook app crash when using computer. in case, happens when opening particular email in account, possibly corrupt , affect functionality of outlook 2016. occur if run outlook 2016 in safe mode? also, can check if issue persists if repair outlook app?


Office / Outlook / Windows other / Office 2016



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