Office starting slower than before - Microsoft Community

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in past week or noticed word starting slower usual, when opening first time. takes 3 seconds launch compared less 1 second 3 weeks ago. friends old laptop takes minute instead of 15 seconds.

did experiences find fix yet?

hi surfacepc,

 

in case, i'd suggest you  navigate c:\users\user name\appdata\roaming\microsoft\templates, delete normal template in word first. (word automatically creates new version (which uses original default settings) next time start word. won't include of customizations made.)

 

if issue persists, provide following information:

1.your os version , office version. (file>account>product information)

2.how open word? launch word or open file?

3.does behavior occur of files? please create new file test.

4.before behavior happened, did make changes installing or updating software or add-ins? 

5.does behavior occur other office application excel?

 

regards,

zixuan



Office / Word / Windows 10 / Office 365 for business



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