Email remains unread even after I clicked and read them in outlook.com - Microsoft Community

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i created new account last year , i've got problem.

in outlook.com web, when click on new email, opens in inbox still shows there unread email. i tried in different browsers, using vpns didn't work, tried beta , problem remains same. 

in mobile app works intended. other email accounts @ hotmail works , have no issues.

can me make right? should do?

hi,

possible profile corrupted leading scenario. isolate concern, we'd know if you're experiencing same issue on outlook app on pc. suggest try creating new outlook profile check if issue persists.

looking forward response.



Outlook.com / Email / Sending, receiving, and reading email



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