Outlook emails with Word attachments won't send - Microsoft Community

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i having issue sending emails through outlook word attachments. email appears, end, have sent , shows in sent items successful. recipient never receives email. other emails text or pdf attachments go through fine, appears word documents. 

is else having issue , there way of fixing problem?

thanks!

hi eve,

this might possible outlook settings issue or system conflict. need ask few questions better assist you. please answer following information:

  • are using outlook application or outlook web? if outlook app, version?
  • which version of microsoft word using?
  • were able send word attachment before on outlook?
  • have tried sending word attachment yourself? if yes, did receive it?

we'll keep eye out on response.



Office / Outlook / Windows 10 / Unknown/other



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