Profile bug - Microsoft Community

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hi all,

i've been using outlook 2016 using default profile 1 email address without problem months. 2 days ago added new email, 1 outlook.com domain. when closed outlook, found not re-open , got following error:

"cannot state microsoft outlook. cannot open outlook window. set of folders cannot opened."

i ran outlook 2016 in safe mode , allowed me create new profile. once new profile created, outlook opened fine , able re-load emails both accounts. upon closing outlook got same error message.

i don't want have create new profile everytime use outlook. can me figure out what's going wrong?

hi,

there several factors why getting error message: "outlook cannot start due set of folders cannot opened." issue might caused add-in, compatibility issue, or corrupted outlook profile. can check link know more information , detailed steps can resolve issues outlook application cannot start due error cannot start microsoft office outlook. cannot open outlook windows.

don’t hesitate update thread , glad assist you.



Office / Outlook / Windows 10 / Office 2016



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