Contacts/People sort inconsistent in Outlook 2016 - Microsoft Community


in outlook 2016 names sort surname in 1 list , first name in another.   options set sort surname.  example, when looking email recipient, might find joe smith filed under 'j' if in "people' list, listed (as expected) under 's'.   have checked , rechecked options , input data no avail.  suggestions correct this?

things check actual values contained in individual firstname , lastname fields in contacts not sorting correctly.

also, confirm we're both on same page,

#1 - contacts not sorting correctly - in contact folder or in addressbook list?

#2 - if it's addressbook list, sort order set - first/last or fileas?

#3 - "options" referring - 1 found in file --> account settings --> options --> names & filing? if yes, should aware changing option not applied pre-existing contacts unless change applied 1 of name fields.


Office / Outlook / Windows 10 / Office 2016



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